To gather community feedback about Council’s road maintenance service, a variety of wide-ranging consultation was undertaken:
A community survey was made available online via Council’s website and in printed, hard copy format from 6 to 30 August, 2019.
The survey was widely promoted across across Council social media channels (resulting in 45,000 impressions and 1,400 clicks) as well on local radio and in print media.
Printed hard copies of the survey were made available at Council’s Customer Service Centres and disseminated directly to a number of community members and groups.
A total of 330 completed survey responses were received.
Targeted Community Engagement Sessions
- More than 80 people were invited to targeted community engagement session on 9 and 11 September 2019 in Drouin and Trafalgar respectively.
- Attendees included residents who made S223 budget submissions and residents who routinely interact with Council regarding road maintenance matters.
- Baw Baw Safe Freight Network was also specifically engaged to provide road maintenance feedback.