You've asked. We've listened. From July 2020 we're doubling our annual roads maintenance investment to $8 million per year and committing to make your roads better. Click here to learn more.
If you've found a problem with a road, let us know using the methods below and we'll get onto it.
To help us respond as efficiently as possible, please provide as much detail as you can about the road defect (e.g. the exact location, the size and type of defect, and so on).
To report a road:
Requests received via Snap Send Solve after hours don't get actioned until the following working day. So, if the issue is an emergency requiring immediate action (a tree across a road, wandering animals, etc) it's still best to give us a call on 1300 BAW BAW, especially outside of business hours.
Your request can be anonymous but contact details are helpful to seek more information or to provide feedback on your request.
Please consult the list of VicRoads maintained roads in the drop down menu below.
If the road defect you are reporting is in the above list, your request will need to be submitted to VicRoads. You can do this online at the VicRoads website or by calling 13 11 70.
If the road is not listed above, it is a Council road. To report the road defect to Council, complete the below form.