Commonwealth Home Support Program is funded by the Australian Government Department of Social Services and is for people aged over 65 (or over 50 for First Nations People).
As you get older, it can become harder to do things on your own. The Commonwealth Government provides services in the home to eligible seniors.
This program is an introductory program and many people start off with the home maintenance service to clean spouting and windows. Services provided are designed to help with everyday living, health care, personal care, accommodation, home modifications and mobility equipment.
An interview with an assessor will check your eligibility.
People eligible for government funded services are people 65 and over or Aboriginal and Torres Straight Island people 50 and over who need help to do the things around the home that they used to be able to do themselves.
The first step in accessing these services is to contact My Aged Care. My Aged Care is a National Federal Government Agency who will help you navigate your way into accessing services. The number for My Aged Care is 1800 200 422 (Free Call)
You can also visit their website to find out more information.
The My Aged Care website includes information that has been translated into 18 languages.
People who speak a language other than English can also phone the Translating and Interpreting Service (TIS) on 131 450. The TIS staff will facilitate a call to the My Aged Care contact centre on the person’s behalf.
People who are deaf or who have a hearing or speech impairment can contact My Aged Care through:
Services available under the Commonwealth Home Support Program are:
This program supports older people with complex care needs to live independently in their own homes.
There are four level of packages, one being the lowest. The package is a grant of money to be used to cover the cost of some in home services. Learn more about the program here.
There are 5 steps to take to receive a Home Care Package:
You can self-manage your package; however, you will still need to work through a Home Care Package Provider. You will need to find a provider who delivers a self-managed service.
There are 46 Commonwealth Home Support Program and Home Care Package providers on the My Aged Care website, below is a list of local providers:
Calvary Community Care Gippsland
Fairview Village CHSP Services
Gippsland Care Services
Gippsland Multicultural Services - Flexible respite and personal care
Integrated Living Gippsland
Latrobe Community Health Services