Council has introduced a Special Consideration Program to support households with additional waste needs in extenuating circumstances by increasing the 120L general rubbish bin (standard size) with another 120L capacity, at no additional cost to the household.
This additional 120L capacity can be provided as an additional 120L red bin, or an upgrade to a 240L red bin.
Who is eligible:
Households that create additional waste from the following:
- Medical condition &/or a disability
- Two (or more) children under 4 years of age, in nappies.
- Large family, (6 or more people in household) experiencing financial hardship.
Situations outside the eligibility criteria, regarding extenuating additional waste circumstances, will be considered on a case-by-case basis.
What supporting documentation do I need to provide?
- Medical condition &/or disability:
- Letter from a medical practitioner stating that there is need for extra capacity to dispose of additional waste associated with a disability or medical treatment (ie. incontinence aids) of a resident at the address.
- The letter should include the applicant’s name, address, and the medical practitioner’s contact information.
- A tenant/renter can apply. A tenant/renter will need to provide a copy of a utility bill at the address
(valid from the last 3 months).
- Two (or more) children under 4 years of age, in nappies:
- Declaration (which includes children birth month/year)
- Upload a copy of a Medicare Card showing the name of the applicant and at least 2 dependants listed.
- A tenant/renter can apply. A tenant/renter will need to provide a copy of a utility bill at the address
(valid from the last 3 months).
- Large family, (6 or more people in household) experiencing financial hardship:
- Upload a copy (photo) of a Medicare Card showing the name of the applicant and at least six people listed.
- Upload a copy of an Australian Government Low Income Health Care Card in the name of a resident living at the property.
- A tenant/renter can apply. A tenant/renter will need to provide a copy of a utility bill at the address (valid from the last 3 months).
How can I apply?
- Read the Terms and Conditions below.
- Complete the online application form and provide the relevant supporting documentation.
- Your application will be assessed, and you will be notified of the outcome.
If you would prefer to complete a PDF form, that will be available soon.
Terms and Conditions
- Residential households with a Council kerbside waste service within Baw Baw Shire Council can apply. Commercial businesses or residential households without a Council kerbside waste service are not eligible to apply.
- Council holds no responsibility for following up missing information supplied by the applicant.
- Council will not be responsible for any application that is late, lost, incomplete, invalid or corrupted, and these applications may be deemed ineligible.
- A Council Officer may contact an applicant to confirm the details of the request.
- All applications are subject to Council approval and Council holds the right to reject any application.
- Council will provide renewal notices in approximately 2 years' time to check if extenuating circumstances still apply. A renewal application will be required with supporting documentation to extend the arrangements for an additional/larger bin at no additional cost.
- Applicants must inform Council if they move from the property, or if their circumstances change and the bin is no longer required (ie. no longer two children under 4 years of age in daytime nappies in the household).
- The additional waste is only for regular household items accepted in the general rubbish bin such as packaging items and incontinence aids. This service is not available for medical or clinical waste (such as sharps, large amounts of blood or urine, human tissue or items from patients with contagious disease). These items cannot be placed in a Council kerbside bin.
- Council may note on the rates notice that an address is the recipient of the Waste Management ‘Special Consideration Program’.
Council reserves the right to amend, update, modify or replace these Terms and Conditions at any time without prior notice. Any changes will take effect from the date they are published or otherwise made available by Council. It is the responsibility of the applicant to review the current Terms and Conditions prior to submitting this form.
FAQ
What if my circumstances change ie. My child is no longer in nappies, or I move house?
One of the requirements of the Program is to notify Council if your circumstances change and your household no longer has additional waste needs. This includes if your child/ren no longer wear nappies. Misuse of this service, such as not notifying us of circumstance changes or repeat contamination, may result in withdrawal of the service.
What can I do if my request for Special Consideration is denied?
If your application is unsuccessful, we will let you know the reason why and you may choose to resubmit your application with further information or documentation.
You can still request an additional red general rubbish bin, but you will be required to pay any relevant charges for those services.
Will there be a reapplication process?
Yes. The Program will require a reapplication process every 2 years. You will be asked to reapply and provide supporting documentation to continue receiving the additional/larger bin at no additional cost.
If my application is approved, what is the process of upgrading from a 120L red bin to a 240L red bin?
An upgrade to a 240L bin size requires your current 120L red bin to be taken away and swapped for the new 240L bin you've requested.
How does the bin swap-over occur?
Bin swap-overs occur the day after your general rubbish waste collection day, as the bin must be empty before it is replaced.
Please leave your red bin out on the day after your general rubbish waste collection day for this changeover to occur.
Please note: If your general rubbish waste collection day is a Friday, your bin swap-over will occur on the Monday. We recommend you bring the bin onto your property Friday night and place back on the nature strip on Sunday night for a Monday swap-over.