Customer Service Centre Locations


Drouin Civic Centre

33 Young Street, Drouin (access via Brynwood Avenue).
Office hours: 8.30am to 5.00pm, Monday to Friday.

Warragul Civic Centre

Annex Building, 90 Smith Street, Warragul (access via Smith Street)
Office hours: 8.30am to 5.00pm, Monday to Friday.

Please note as of Monday 6 March 2017 the Warragul Customer Service Centre will be temporarily relocated to the Smith Street Annex Building for the duration the West Gippsland Arts Centre redevelopment works.  

For more information, download the Temporary Relocation Site Map (Print Version)(PDF, 1MB).

Trafalgar Services

Please note that from 1 July 2015 the Trafalgar Customer Service Centre at the Baw Baw Technology Centre is closed. However, the following Council services continue to be available at the Trafalgar Post Office, 103B Princes Highway, Trafalgar:

  • Animal registration renewals
  • Debtor accounts
  • Rates payments.

In addition to this, you can make some payments online and search for information online using the A-Z Search Index.

After Hours

Calls after hours will be transferred to the Council’s after hours paging service, where you can leave a message with the operator for your matter to be attended to the next working day.

In case of a police, fire or medical emergency, always dial 000.