Get Help and Support for Mental and Physical Health

If this is an emergency, please call 000.

If you or someone you know needs help

Click here for a list of support services specific to age, cultural background, gender, orientation or disability. 

For general mental and physical health support services, see the list below. 

Support services

Telehealth medical consultations 

Many medical services can now be accessed using telehealth. They are real appointments, but conducted remotely.

People can now access bulk-billed telehealth consultations for a range of appointments, including with the following practitioners:

  • GPs
  • Psychologists
  • Midwives
  • Nurses
  • Psychiatrists
  • Paediatricians, speech pathologists, physiotherapists and occupational therapists for services for children with developmental delays
  • Aboriginal and Torres Strait Islander Health Practitioners
  • Social workers and dieticians for eating disorders

To use telehealth, you must be located in Australia, eligible for Medicare and not an admitted patient to a hospital. 


Specific support services

For a list of services that can provide help and support for yourself or others, please use the drop-down menus below. 

Family violence support services

Mental health

Support services 

  • Lifeline on 13 11 14 - provides 24/7 crisis support and suicide prevention services.
  • Suicide Call Back Service on 1300 659 467 - a 24 hour, nationwide service that provides free telephone, video and online counselling. You can call us anywhere and anytime on 1300 659 467.
  • Headspace on 1800 650 890 supporting young Australians and their families to be mentally healthy and engaged in their communities.
  • ReachOut at au.reachout.com Australia’s leading online mental health organisation for young people and their parents.
  • Beyond Blue on 1300 224 636 provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.
  • Kids Helpline on 1800 551 800 free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25.

Telehealth Consultations

Many medical services can now be accessed using telehealth. They are real appointments, but conducted remotely.

People can now access bulk-billed telehealth consultations for a range of appointments, including with the following practitioners:

  • GPs
  • Psychologists
  • Midwives
  • Nurses
  • Psychiatrists
  • Paediatricians, speech pathologists, physiotherapists and occupational therapists for services for children with developmental delays
  • Aboriginal and Torres Strait Islander Health Practitioners
  • Social workers and dieticians for eating disorders

For patients, you have to be located in Australia, eligible for Medicare and not an admitted patient to a hospital. 

Youth

Support Services 

  • Ask Izzy is a great website for young people that will help you find local supports for what you need. Whether its Wi-Fi charging, housing, food, health, drugs and alcohol, finding work, money or lots of other things, Izzy could help you out! 
  • Headspace on 1800 650 890 supporting young Australians and their families to be mentally healthy and engaged in their communities.
  • Lifeline on 13 11 14 - provides 24/7 crisis support and suicide prevention services.
  • ReachOut at au.reachout.com Australia’s leading online mental health organisation for young people and their parents.
  • safe steps on 1800 015 188 - safe steps Family Violence Response Centre is Victoria’s state-wide response service for women, young people and children experiencing family violence.
  • Beyond Blue on 1300 224 636 provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.
  • The Butterfly Foundation Support for eating disorders and body image issues.
  • The Youth Service Directory is made especially for Gippsland. You can find out where to get help for health, sexual identity, jobs and courses, money, family violence and more, this directory can help.

Telehealth consultations 

Many medical services can now be accessed using telehealth. They are real appointments, but conducted remotely.

People can now access bulk-billed telehealth consultations for a range of appointments, including with the following practitioners:

  • GPs
  • Psychologists
  • Midwives
  • Nurses
  • Psychiatrists
  • Paediatricians, speech pathologists, physiotherapists and occupational therapists for services for children with developmental delays
  • Aboriginal and Torres Strait Islander Health Practitioners
  • Social workers and dieticians for eating disorders

To use telehealth, you must be located in Australia, eligible for Medicare and not an admitted patient to a hospital. 

Children

  • Emergency and important Services for Children and Families  
  • Kids Helpline on 1800 551 800 free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25.
  • Ask Izzy is a great website for young people that will help you find local supports for what you need. Whether its Wi-Fi charging, housing, food, health, drugs and alcohol, finding work, money or lots of other things, Izzy could help you out! 
  • Headspace on 1800 650 890 supporting young Australians and their families to be mentally healthy and engaged in their communities.
  • ReachOut at au.reachout.com Australia’s leading online mental health organisation for young people and their parents.
  • NDIS Early Childhood Early Intervention supports children aged 0-6 years who have a developmental delay or disability, and their families/carers.
  • Beyond Blue on 1300 224 636 provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.

Parents

Support Services 

Telehealth Consultations 

Many medical services can now be accessed using telehealth. They are real appointments, but conducted remotely.

People can now access bulk-billed telehealth consultations for a range of appointments, including with the following practitioners:

  • GPs
  • Psychologists
  • Midwives
  • Nurses
  • Psychiatrists
  • Paediatricians, speech pathologists, physiotherapists and occupational therapists for services for children with developmental delays
  • Aboriginal and Torres Strait Islander Health Practitioners
  • Social workers and dieticians for eating disorders

To use telehealth, you must be located in Australia, eligible for Medicare and not an admitted patient to a hospital.

Women

  • 1800RESPECT on 1800 737 732
  • Beyond Blue on 1300 224 636 provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.
  • ReachOut - Australia’s leading online mental health organisation for young people and their parents.

Men

  • MensLine Australia on 1300 789 978.
  • 1800RESPECT on 1800 737 732 - Confidential information, counselling and support service.
  • Beyond Blue on 1300 224 636 provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.
  • ReachOut - Australia’s leading online mental health organisation for young people and their parents.

Seniors

Telehealth consultations

Telehealth – if you need to see a health professional and you are over 70 you can get bulk billed consultations by video conference or telephone with a:

  • GP
  • Specialist
  • Allied health mental health professional
  • Nurse practitioner

Contact your health professional to organize a telehealth consultation.

Other support services

  • My Aged Care on 1800 200 422. If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help. 
  • Beyond Blue on 1300 224 636 provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.
  • 1800RESPECT on 1800 737 732 - Confidential information, counselling and support service
  • Elder abuse – what is it and how do you respond?
  • Seniors Online a Victorian Government website that aims to be the first port of call online for older Victorians
  • Elder Abuse  - what is it? Information about elder abuse prevention is available for members of the community.
  • Elder Rights Advocacy - 1 800 700 600. 
    • Advocacy, information and community education covers all forms of care for older people, with a focus on Australian Government-funded home care and residential care.
    • Elder Rights Advocacy supports seniors who receive the CHSP services, home care packages and who live in residential care. In addition, they also provide the Aged Care Navigator Service in order to provide information when seniors are seeking a home care package provider.

LGBTQI (Lesbian, Gay, Bisexual, Transgender, Queer and Intersex)

Support services

 Telehealth consultations

Many medical services can now be accessed using telehealth. They are real appointments, but conducted remotely.

People can now access bulk-billed telehealth consultations for a range of appointments, including with the following practitioners:

  • GPs
  • Psychologists
  • Midwives
  • Nurses
  • Psychiatrists
  • Paediatricians, speech pathologists, physiotherapists and occupational therapists for services for children with developmental delays
  • Aboriginal and Torres Strait Islander Health Practitioners
  • Social workers and dieticians for eating disorders

For patients, you have to be located in Australia, eligible for Medicare and not an admitted patient to a hospital. 

CALD (Culturally and Linguistically Diverse)

Aboriginal and Torres Strait Islander

Support services 

  • Gippsland Black Pages A directory of services and support in Gippsland.  
  • Koorie Care at Latrobe Community Health Services.
  • 1800RESPECT on 1800 737 732 - Confidential information, counselling and support service. 

Telehealth consultations

Many medical services can now be accessed using telehealth. They are real appointments, but conducted remotely.

People can now access bulk-billed telehealth consultations for a range of appointments, including with the following practitioners:

  • GPs
  • Psychologists
  • Midwives
  • Nurses
  • Psychiatrists
  • Paediatricians, speech pathologists, physiotherapists and occupational therapists for services for children with developmental delays
  • Aboriginal and Torres Strait Islander Health Practitioners
  • Social workers and dieticians for eating disorders

To use telehealth, you must be located in Australia, eligible for Medicare and not an admitted patient to a hospital.

Disability

Support services 

  • NDIS – National Disability Insurance Scheme supports people with a significant and permanent disability and their families and carers.
  • Home & Community Care Program Baw Baw Shire Council - 5624 2411
    • An assessment service and in-home support programs for those that are under 65 years of age, who may be ineligible for NDIS, however have a disability or chronic health condition that they require support with.
  • Gippsland Disability Advocacy Incorporated (GDAI) - 5175 0444
    • GDAI is funded by the Department of Social Services (DSS) and the Department of Health and Human Services (DHHS) to provide information, advocacy support and referral to specialist services as may be appropriate.
    • GDAI provides outreach support to people with disabilities across the six regional LGAs of Gippsland.
  • 1800RESPECT on 1800 737 732 - Confidential information, counselling and support service.

Telehealth consultations 

Many medical services can now be accessed using telehealth. They are real appointments, but conducted remotely.

People can now access bulk-billed telehealth consultations for a range of appointments, including with the following practitioners:

  • GPs
  • Psychologists
  • Midwives
  • Nurses
  • Psychiatrists
  • Paediatricians, speech pathologists, physiotherapists and occupational therapists for services for children with developmental delays
  • Aboriginal and Torres Strait Islander Health Practitioners
  • Social workers and dieticians for eating disorders

To use telehealth, you must be located in Australia, eligible for Medicare and not an admitted patient to a hospital.