Bins, Rubbish and Hard Waste Collection

Our rubbish collection service is provided by our contractor Solo Resource Recovery to all households in townships and some properties in the rural areas. Recycling and green organics are collected fortnightly on the same day as your rubbish.

There are no changes to the scheduled collection days on public holidays. However, bins are to be out by 2.00am for collection on Christmas Day.

Rubbish Routes

You can find out information about your collection days from the Recycling and Waste Guide that is mailed to residents at the end of August each year. The Recycling and Waste Guide is also available for download in the Related Information section on this page, along with the Large Print Recycling and Green Organics Calendars.

You can also find out your collection days online using our interactive map, which shows if a particular road is on the designated rubbish route.

Some property owners who are not on a rubbish collection route may still receive a service by taking their bins to a collection point on an adjacent road where the service is provided. Contact Solo Resource Recovery to find out if you are able to receive a nearby waste collection service on 5633 2009 or for more information contact us on 5624 2411.

Missed Bins

If your bin has not been collected on the scheduled day, contact Solo Resource Recovery as soon as possible on 5633 2009.

Starting a New Rubbish Service

Property owners who require a new rubbish service can complete an application form at our Customer Service Centres at Warragul or Drouin or can download the relevant application form in the Related Information section on this page, then lodging the completed application form at our Customer Service Centre or email it to Council at bawbaw@bawbawshire.vic.gov.au

2019-20 Charges

Residential Service for Households:

• Rubbish service is $384.00 per year, which includes the collection of rubbish, recycling and green organics.
• Additional rubbish bin is $87.00 per year.
• Additional recycling bin is $49.00 per year.
• Additional green organics bin is $74.00 per year.

Commercial Service:

• 120 litre rubbish service is $420.00 per year for a weekly collection of rubbish and recycling.
• 240 litre rubbish service is $496.00 per year for a weekly collection of rubbish and recycling.
• Green organics collection is $74.00 per year for a fortnightly collection.
• Additional recycling bin/s available for $50.20 per bin per year.
• Bin upgrade of a 120 litre rubbish bin to a 240 litre rubbish bin is $76.00 per year.

The commercial rubbish service is an optional service.

Due to limited space in the Warragul central business district, commercial properties have the option of two pickups per week on a Tuesday and Friday, using one set of bins.

The second collection is at the cost of an additional commercial service.

Lost, Damaged or Stolen Bins

Damaged or stolen bins will be replaced free of charge. If your bin is damaged or stolen, contact Solo Resource Recovery on 5633 2009.

Moving Address

When you move house your bins must be left with the property for use by the next occupant. Bins remain with the property as part of the service provided.

Requesting New or Additional Bins

Residential Bins 

Residential property owners needing additional rubbish, recycling or green organics bins can request these at the following costs:

• Additional 120 litre rubbish bin is $87.00 per year
• Additional 240 litre recycling bin is $49.00 per year
• Additional 240 litre green organics bin is $74.00 per year

You can request additional bins by completing the application form(PDF, 114KB) or call Council customer service on 5624 2411.

Commercial Bins 

A standard commercial service can be upgraded from a 120 litre rubbish bin to a 240 litre rubbish bin for an additional cost of $76.00 per year.

A fortnightly green organics collection can be provided to commercial properties at a cost of $74.00 per year.

Commercial properties can now apply for additional recycling bins at a cost of $50.20 per bin per year.

You can request additional bins by completing the application form(PDF, 108KB) and making payment at our Customer Service Centres in Warragul and Drouin or call 5624 2411.

Bin Placement

• Bins should be placed on the nature strip before 6am on the day of collection with the front edge of the bin about 50cm from the back of the kerb and the wheels facing away from the road. Bins must be removed from the road reserve reasonably soon after being emptied.
• Where kerbing is not present, for example in rural areas, bins must be placed at a safe location for emptying, between 50cm and 1 metre from the edge of the seal (or as agreed by the collection contractor).
• In CBD areas bins must be put out no earlier than 4pm the day before collection and removed no later than 10am the day after collection. Repeat offenders will be liable for a fine after the issue of a warning.
• Bins will not be emptied if the lid is left open or rubbish is overhanging from the bin. Please also ensure that bag ties are not hanging out of the bin.
• The 240 litre recycling bin must be placed so that it can be emptied first (traffic approach side).
• Bins should weigh no more than 75-80 kgs and be spaced at least 30cm apart.
• Bagged items only should be placed in rubbish bins, with no loose items.

Unacceptable Rubbish:

• Hot ashes or liquids
• Corrosive or flammable items
• Builders rubble

Cleaning Your Bin

You can keep bins free of odour by cleaning them regularly with soapy water and a broom or handheld brush. 

Residents have several options for the disposal of acceptable hard waste through Council's hard waste service: 

• Kerbside Collections
  • Free 'at call' on demand collections (no cost, any time of year)
  • Additional paid collections (available twice a year)
• Do-it-yourself Tip Delivery

Your free 2 cubic metre allocation of hard waste is applicable per financial year, with a new allocation being available from 1 July every year.

Bookings for Council’s free hard waste collection service for 2019/2020 close on 30 June.  Residents can use their 2019/20 bookings for a free transfer station drop off until Sunday 12 July 2020, after which time unused bookings become invalid and a new booking will be required for 2020/21.

The free at call hard waste collection service replaces the previous hard waste vouchers issued with your rate notices.

Free 'at call' Kerbside Collections

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Residents are able to book one annual at call kerbside collection per financial year at no cost (conditions apply). The service allows for the kerbside collection of up to two cubic metres of acceptable hard waste placed within the front property boundary.

This service is available to residents living at the property—whether owner or tenant (commercial, industrial and vacant land excluded).

A detailed information pack explaining collection requirements will be sent by W M Waste Management Services to residents after a booking is made.

Bookings can be made online at W M Waste Management Services or by calling 1800 969 278 between 8.00am - 5.30pm Monday to Friday.

No hard waste is to be placed on the kerbside prior to a booking being made. Upon booking, a collection date will be confirmed and hard waste can be placed on the kerbside on the weekend prior to the booked collection. 

The at call service replaced the hard waste vouchers previously issued with rates notices.

Acceptable hard waste

• Furniture and household applicances
• Electronic equipment such as TVs and DVDs
• Computers and monitors
• Glass and china (securely wrapped and labelled)
• Mattresses and bed bases (maximum of two)
• Washing machines, stoves and fridges with doors removed
• Scrap metal, car parts and lawn mowers
• Branches and prunings (tied and separated from other materials) less than 1.5 metres in length
• Timber (no longer than 1.5 metres and no more than 10 pieces)
• Car tyres (standard - maximum of four) - SUV or 4-wheel drive tyres will not be accepted  
• Paint tins (empty with lids removed)

Unacceptable hard waste

• Building and renovation materials including cement sheeting, fencing, bricks, tiles and concrete
• Household waste and recyclables
• Dangerous goods including household chemicals and pesticides
• Asbestos and other hazardous waste 
• General garden waste (other than branches/prunings), soil or earth
• Motor oils and engine blocks
• Car batteries
• Gas cylinders

Do-it-yourself tip delivery

You can exchange your annual at call kerbside collection for free disposal of up to two cubic metres of hard waste at any Council operated transfer station.

Council operated transfer stations are located at Lardner, Trafalgar, Neerim South and Erica.

Disposals can be made in two ways:

• One single disposal (up to two cubic metres)
• Two separate disposals (up to one cubic metre each).

Any disposal which exceeds one cubic metre (e.g. 1.2 cubic metres) will be considered as one single disposal and any future disposals will incur the standard fees.  

A resident who chooses to exchange their kerbside collection for free hard waste disposal at a transfer station must register their address directly with W M Waste Management Services by calling 1800 969 278.

Bookings are required to be made at least one day prior to disposal to allow the transfer station operators to be notified, or by 4.00pm on Fridays for a weekend disposal. Disposal cannot be made on the same day as the booking. 

At the time of disposal, residents will be asked to provide photo identification which reflects the property address the booking was made under. Without photo identification with the listed address, disposals will not be accepted.

If you intend to dispose of hard waste on behalf of another person, please advise W M Waste Management Services and they will record this information on your booking to forward onto the transfer station operators.

No physical vouchers are issued during this process.

Disposal must occur in the same financial year that the booking was made. For example, loads booked in the previous financial year (2018/19) that are taken to the transfer station after 1 July 2019 will be counted as use of your 2019/2020 financial year free hard waste allocation.

Additional pickup service for a fee

Residential properties that receive our kerbside rubbish services can also book additional hard waste pick ups during the months of October to November and March to April for a fee.

Bookings and payments can be made prior to each hard waste collection at our Customer Service Centres in Warragul and Drouin or by calling Council on 5624 2411 during the following dates:

Residents who have booked and paid for a hard waste collection must make sure that their hard waste is on their nature strip by the evening before the advised collection dates.