COVID-19 Business Permit and Registration Refunds

As part of Council’s $440,000 stage-one community and business support package, Council is offering 50% refunds or credit on a number of permit and registration fees for business.

To apply, use the online form below. For answers to frequently asked questions see the dropdown boxes below the application form.


Which permits and registrations are included?

The following permits and registrations are eligible:

  • A-Frame Signage
  • Outdoor Dining
  • Roadside Trading
  • Display of Goods
  • Food Class Permits 1, 2 & 3
  • Accommodation Registrations
  • Street Trader
  • Hair, Skin and Beauty Premises

How do I know if I’m eligible?

You are eligible for the Local Law Permit or Health and Food Act Registration refund if you have been impacted by mandatory closures, or mandatory changes in operations to your business. You can find the list of mandatory closures and changes by visiting the DHHS website.

How much will I be refunded?

Council is refunding or providing a credit for 50% of annual permits under Council’s Local Law and registrations fees for Food Licences approved under the Public Health Act and for accommodation premises under the Public Health and well Being Act.

If you have a permit or registration for a longer period, such as accommodation premises and caravan parks, Council will refund or credit a six-month period of your permit from March 2020 to September 2020.

What information will I need to provide?

You will need to provide your business details, which permits you are applying for, permit numbers if possible (to help us process your application quicker) and your bank details to facilitate deposit of payment.

How long will it take for me to get the refund after I have completed the form?

Council will endeavour to process refunds as quickly as possible, processing of payments may take up to 21 days. 

Can I request a credit instead of a refund?

Yes, if you would prefer that Council apply a credit to your account, complete the application form and select the option to have a credit applied to your registration or permit.

What happens if I have a permit due now?

Council will send a letter to all customers with permits currently up for renewal advising them of a credit of fees for the next six months, and the updated expiry date for their permit (6 months from the current date of expiry).

I know Council is offering other support measures to help businesses. How can I find out more?

On April 22 Council endorsed a $440,000 stage-one community and business support package to financially assist residents, sporting clubs, community groups and local businesses in response to the coronavirus pandemic.

To find more information please visit the Coronavirus Business Support webpage.

Contact us

Council has introduced the Baw Baw Business Recovery Service, an experienced and dedicated resource to help local businesses navigate through all the information available to ensure the right assistance is obtained.

Any enquiries can be directed to Council’s Economic Development team on 1300 229 229 or by email at