Severe weather event - resources for recovery (June 2021)

Please see below for resources for recovery available to resident affected by the recent severe weather event (June 2021). Further resources may be added as they become available. 

Storm and Flood Recovery Support Hotline 1800 560 760

  • Register for Clean-Up on private property 
  • Access your own Recovery Support Worker
  • Mental health and wellbeing support 
  • Financial counselling support 
  • Information on available payments 

Hotline opening hours- 

  • 8am to 7pm Monday to Friday (excluding public holidays)
  • 9am to 1pm on weekends 

A Community Update from Mayor Danny Goss - 18 June 2021

"It has been an incredibly difficult week for many Baw Baw Shire communities, particularly in our northern townships and areas around Walhalla, Noojee, Tanjil Bren and Aberfeldy.  

The damage of wind and flood has been significant, causing lengthy delays in power being restored, roads being reopened and crews gaining access to complete impact assessments.

Council is working around the clock alongside other agencies to get those assessments done. The process is very complicated because so many of the damaged assets – things like roads, bridges, campgrounds and carparks - belong to different agencies like Regional Roads Victoria, DELWP, Parks Victoria or the Catchment Management Authority.

Thankfully, much progress has been made and the various relevant authorities, including Council, are progressing towards completing their assessments so that the transition to recovery can take place and repair works can begin.

We want you to know that we’re moving as quickly as safety allows. We are aware that some people are suffering and the pace of progress can feel frustrating. It’s natural to feel overwhelmed and there is lots of support available.

If you are struggling and need support now, you can find a variety of resources at the Red Cross ‘Looking After Yourself’ webpage, on the Baw Baw Shire Council’s ‘Get Help and Support’ webpage or by contacting Council directly by phone on 1300 229 229.

We also know that our affected communities have experience in dealing with these kinds of emergency events. As we move into the recovery phase, your input into recovery planning will be actively sought.

Community meetings are an important part of our forward planning and they will be organised when it is safe and feasible to do so. At this stage, however, it is too early to put a timeline on their when this may occur. We appreciate and thank you for your patience as the assessment, clean up and transition to recovery progresses."

     - Mayor of Baw Baw Shire, Councillor Danny Goss

Commonwealth Disaster Assistance Now Available

The Australian Government has payments to help you if you’ve been directly affected by the Victorian storms and floods in June 2021.

Click here for a summary of the Federal support available.

Disaster Recovery Payment

The Australian Government Disaster Recovery Payment is a lump sum payment of:

  • $1,000 for eligible adults
  • $400 for each eligible child under the age of 16.

You can claim a payment if you’ve been seriously affected as a direct result of the storms and floods. For example:

  • your home has been severely damaged or destroyed
  • you’ve been seriously injured.

Click here for more information about the Disaster Recovery Payment.

Disaster Recovery Allowance

You can also claim Disaster Recovery Allowance if you’ve lost income as a direct result of the storms and floods. If you’re eligible, you can get it for up to 13 weeks, starting from the date you lose income.

The Disaster Recovery Allowance is taxable. You can ask us to withhold tax deductions from your payments.

You can’t get the allowance if you get any of the following payments during your claim period:

To be eligible, you need to meet the Local Government Area (LGA) criteria and other rules. Check to see if you’re eligible for the following payments:

If you have a partner, you can both get a payment. You just need to make separate claims.

Click here for more information about the Disaster Recovery Allowance.

Victorian Government Emergency Relief

  • Information on Emergency Re-establishment Payments through VicEmergency can be found here.
  • Information for Health and Wellbeing after an Emergency can be found here.

You can also download the following fact sheets:

Partners in Wellbeing Helpline

The Partners in Wellbeing Helpline is a free, confidential service offering small business owners and their employees one-on-one access to trained wellbeing coaches, financial counsellors and business advisors.

The Partners in Wellbeing Helpline number is 1300 375 330.

Operating hours

Monday–Friday: 9am–10pm 
Saturday–Sunday: 9am–5pm

Free Green Waste Disposal - Until 11 July

Baw Baw Shire Council is offering free green waste drop-offs at our transfer stations in Lardner, Neerim South, Erica and Trafalgar to help you clean up fallen trees, branches and foliage from your property after the recent severe weather. Before heading to your nearest transfer station, please read the important details below: 

  • Each household (residents and tenants) is eligible to drop off up to 3 cubic metres of acceptable green waste.
  • Simply visit the transfer station during open hours and present proof of residency.
  • Proof of residency includes a driver’s licence plus: ratepayers need to provide a rates notice, and tenants need to provide a utility bill.
  • Acceptable green waste includes tree debris, branches, foliage, and general green waste.The maximum size limit for a large branch, log or stump is 30cm round and 1m long. No large tree stumps will be accepted.
  • To cater for different trailer sizes, residents can either drop off 3 cubic metres at once, or smaller volumes over multiple drop offs.
  • Green waste must be delivered in residential vehicles and trailers (commercial vehicles will be charged at the standard rate).
  • Green waste over 3 cubic metres will be charged at the normal rate.
  • Green waste must be separated from other waste or it will be charged at the standard rate.

Find your nearest transfer station below:

Lardner Transfer Station

Simpson Road, Lardner
Phone: 5626 1399
Operating times: 10.00am - 4.00pm every day

Trafalgar Transfer Station

Giles Road, Trafalgar
Phone: 0407 505 108
Operating times: 10.00am - 4.00pm on Saturday, Sunday and Monday

Neerim South Transfer Station

Neerim East Road, Neerim South
Phone: 0438 281 444
Operating times: 10.00 am - 4.00pm on Friday and Sunday

Erica Transfer Station

Mathiesons Road, Erica
Phone: 0400 251 620
Operating times: 12.00pm - 4.00pm on Monday, Wednesday and Sunday

Spoiled Food and Power Outage Compensation

Residents may be eligible for compensation from their power provider for spoiled food. Further information is available at the Ausnet Compensation and Service Standards webpage.


Gippsland Emergency Relief Fund  

Gippsland Emergency Relief Fund has launched an appeal to raise emergency funds for our fellow Gippslanders impacted by floods. They act fast to distribute funds to those needing help, so they can access emergency resources like food or temporary accommodation. To donate or register for a GERF grant, visit


If you're unable to make a financial donation, but instead have goods or services you'd like to donate to the recovery program, you can donate via GIVIT.  GIVIT captures all donation offers online, removing the need for impacted communities to receive, sort, store and dispose of donations they don’t need. Visit for more.

Red Cross

Information on taking care of yourself and family after an emergency can be found here:

If you are in need of support, crisis/emergency psychological first aid is available by calling 1800 232 969.

Hot Showers

Residents without power can now access hot showers free of charge at the Warragul Leisure Centre. Simply present to staff during the operating hours below: 

  • Sunday 8am–6pm
  • Monday (Queen's Birthday) 6am–8pm
  • Tuesday 6am–8:30m
  • Wednesday 6am–8:30pm
  • Thursday 6am–8:30pm
  • Friday 6am–7pm
  • Saturday 8am–6pm