To ensure we can effectively respond to your enquiry, please complete the:
Alternatively, if you are on an Apple iPhone or Android Smart Phone, you can use the free Snap Send Solve mobile app to report issues or request maintenance.
Requests received via Snap Send Solve after hours don't get actioned until the following working day. So, if the issue is an emergency requiring immediate action (a tree across a road, wandering animals, etc) it's still best to give us a call on 1300 BAW BAW, especially outside of business hours.
For urgent problems please call us on 5624 2411
Whilst anonymous feedback, complaints or requests will not be rejected, Council will not be able to investigate effectively unless contact details are supplied should more information be required.
For more information about submitting formal complaints, go to our Complaints Handling Policy
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Note: If you experience an error when attempting to submit this form you will need to re-attach the document before proceeding. Limit of one attachment
The personal information requested on this form is being collected to enable Council to consider the application. Council will use this information for this purpose or one directly related and may disclose this information to our contractors or other agencies as required by law in accordance with the Privacy and Data Protection Act 2014 .
Further information in relation to Privacy can be found on our Privacy Statement Page Privacy Statement Page.
The applicant may apply to Council for access and/or amendment of the information by email to Council’s Freedom of Information/Privacy Officer or call 5624 2411.