Hard Waste Disposal Options for Residents
Residents have several options for the disposal of acceptable hard waste through Council's hard waste service:
At Call On Demand
Residents are able to book one annual at call on demand kerbside collection at no cost. The service allows for the kerbside collection of up to two cubic metres of acceptable hard waste placed within the front property boundary.
This service is available to residents living at the property—whether owner or tenant.
A detailed information pack explaining collection requirements will be sent by the service provider to residents after a booking is made.
Bookings can be made at WM Waste Management Services or by calling 1800 969 278.
No hard waste is to be placed on the kerbside prior to a booking being made. Upon booking, a collection date will be confirmed and hard waste can be placed on the kerbside on the weekend prior to the booked collection.
The at call on demand service replaced the hard waste vouchers previously issued with rates notices.
Additional paid kerbside hard waste collection
Residential properties that receive our kerbside rubbish services can also book additional hard waste pick ups during the months of October to November and March to April for a fee of $62 or $30 for pensioners.
Bookings and payments can be made prior to each hard waste collection at our Customer Service Centres in Warragul and Drouin or by calling Council on 5624 2411 during the following dates:
|Booking and Payment
|| Collection Dates
|2 to 20 Oct 2017
||6 to 17 Nov 2017
|13 to 29 Mar 2018
||16 to 27 Apr 2018
Residents who have booked and paid for a hard waste collection must make sure that their hard waste is on their nature strip by the evening before the collection date listed below. Council does not call or contact residents prior to the hard waste collection.
Each household is entitled to exchange their annual at call on demand kerbside collection for free disposal of up to two cubic metres at any Council operated transfer station.
Council operated transfer stations are located at Lardner, Trafalgar, Neerim South and Erica.
Disposals can be made made in two ways:
- One single disposal (up to two cubic metres)
- Two separate disposals (up to one cubic metre each).
Any disposal which exceeds one cubic metre (e.g. 1.2 cubic metres) will be considered as one single disposal and any future disposals will incur the standard fees.
A resident who chooses to exchange their kerbside collection for free hard waste disposal at a transfer station must register their address directly with WM Waste Management Services by calling 1800 969 278.
Booking are required to be made at least one day prior to disposal to allow the transfer station operators to be notified, or by 4.00pm on Fridays for a weekend disposal. Disposal cannot be made on the same day as the booking.
At the time of disposal, residents will be asked to provide photo identification which reflects the property address the booking was made under. Without photo identification with the listed address, disposals will not be accepted.
If you intend to dispose of hard waste on behalf of another person, please advise WM Waste Management Services and they will record this information on your booking to forward onto the transfer station operators.
No physical vouchers are issued during this process.
- Furniture and household applicances
- Electronic equipment such as TVs and DVDs
- Computers and monitors
- Tools and electrical
- Mattresses and bed bases (maximum of two)
- Baths and vanity units
- White goods
- Scrap metal, car parts and lawn mowers
- Branches and prunings (tied and separated from other materials) less than 1.5 metres in length
- Timber (no longer than 1.5 metres and no more than 10 pieces)
- Car tyres (standard) - SUV or 4-wheel drive tyres will not be accepted (maximum of four)
- Paint tins (empty with lids removed)
Unacceptable hard waste
- Building and renovation materials including cement sheeting, fencing, bricks, tiles and concrete
- Household waste and recyclables
- Dangerous goods including household chemicals and pesticides
- Asbestos and other hazardous waste
- General garden waste (other than branches/prunings), soil or earth
- Motor oils and engine blocks
- Car batteries
- Gas cylinders