Hard Waste


Current hard waste vouchers (which are being replaced by several convenient hard waste disposal options) have been extended for use until 31 October 2017.

They had been set to expire on 31 August 2017.  However, following a request by the Rate Payers Association, Council has extended their use for a further two months. Residents may redeem their current hard waste vouchers at Council operated transfer stations until 31 October 2017.

Hard Waste Disposal Options for Residents

Residents have several options for the disposal of acceptable hard waste through Council's hard waste service: 

Kerbside Hard Waste Collections

At Call On Demand 

All residents are able to book one annual at call on demand kerbside collection at no cost. The service allows for the kerbside collection of up to two cubic meters of acceptable hard waste placed within the front property boundary.

This service is available to all residents living in the property—whether owner or tenant.

A detailed information pack explaining collection requirements will be sent by the service provider to residents after a booking is made.

Bookings can be made at WM Waste Management Services or by calling 1 800 969 278.

No hard waste is to be placed on the kerbside prior to a booking being made. Upon booking, a collection date will be confirmed and hard waste can be placed on the kerbside on the weekend prior to the booked collection. 

The at call on demand service replaces the hard waste vouchers previously issued with rates notices. Existing vouchers were due to expire on 31 August 2017, but have been extended for use until 31 October 2017. They will not be renewed following their expiry on 31 October. 

NOTE: Council’s hard waste vouchers are no longer accepted at privately run transfer stations in Baw Baw Shire (including Drouin Waste Recyclers), and are only accepted at Council operated transfer stations.

Additional paid kerbside hard waste collection

Residential properties that receive our kerbside rubbish services can also book additional hard waste pick ups during the months of October to November and March to April for a fee of $62 or $30 for pensioners.

Bookings and payments can be made prior to each hard waste collection at our Customer Service Centres in Warragul and Drouin or by calling Council on 5624 2411 during the following dates:

Booking and Payment   Collection Dates
3 to 20 Oct 2017 6 to 17 Nov 2017
13 to 29 Mar 2018 16 to 27 Apr 2018

Residents who have booked and paid for a hard waste collection must make sure that their hard waste is on their nature strip by the evening before the collection date listed below. Council does not call or contact residents prior to the hard waste collection commencing.

Do-it-yourself Tip Delivery

Each household is entitled to exchange their annual at call on demand kerbside collection for free disposal of up to two cubic metres at any Council operated transfer station.

Council operated transfer stations are located at Lardner, Trafalgar, Neerim South and Erica only.

Disposals can be made made in two ways:

  • One single disposal (up to two cubic metres)
  • Two separate disposals (up to one cubic metre each)

Any disposal which exceeds one cubic metre (e.g. 1.2 cubic metres) will be considered as one single disposal and any future disposals will incur the standard fees.  

Any resident who chooses to exchange their kerbside collection for free hard waste disposal at a transfer station must register their address directly with WM Waste Management Services either online or by calling 1800 969 278

During the time of the booking, residents must note their address, preferred date for disposal and the transfer station where the disposal will be made. 

Booking should be made 24 hours prior to disposal so operators can be notified, however if the booking is for the same day, please indicate this to WM Waste Management at the time of booking. 

At the time of disposal, residents will be asked to provide photo identification which reflects the property address the booking was made under. Without photo identification with the listed address, disposals will not be accepted.

No physical vouchers are issued during this process.

Acceptable hard waste

  • Household furniture and appliances
  • Tools and electrical
  • Mattresses and bed bases
  • Baths and vanity units
  • Air conditioners
  • Hot water services
  • Lawn mowers
  • Scrap metals
  • Stoves
  • Washing machines and dryers
  • Computers and monitors
  • Floor coverings (up to 30cm x 1.5m with a limit of two rolls)
  • Tree prunings (up to 30cm x 1.5m tied and bundled)

Unacceptable Hard Waste

  • Building waste (including bricks and concrete)
  • Household waste
  • Refrigerators
  • Window glass
  • Crockery and other small items
  • Cardboard boxes
  • Chemicals or poison containers
  • Oils
  • Paint tins (full or empty)
  • Timber longer than 1.5m
  • Green organics in plastic bags
  • Car tyres, car bodies or batteries
  • Water tanks
  • Incinerators
  • Gas bottles
  • Hazardous waste including asbestos
  • Hard waste exceeding two cubic metres